Step 1:
Download and install Moon Link app on your Mac/PC. Then add your favorite videos.
Download Now(spatialvideoplayer.io)
⚠️Please make sure to use the links provided on this page to download Moon Link. If you use a search engine to find Moon Link, you may end up downloading the wrong version.
Step 2:
In Moon Player, locate Moon Link and enjoy your movies (on the same network, Moon Link will automatically appear in the list, no need to enter additional information).
It’s as simple as that!
More Questions
Unable to see Moon Link device in Apple Vision Pro
There could be various reasons why the Moon Link device is not being detected. Below are some possibilities for you to troubleshoot:
- Ensure that permissions for local network access are granted to Moon Player in the system settings.
- Please make sure you have downloaded the correct version of MoonLink. In the correct case, the title bar of your MoonLink download will say “MoonLink (AVP)” (as shown in the image below). If this is not the case, please uninstall the current version completely and follow the download link exactly as it appears above.
- Make sure that there are no VPNs, virtual DNS, personal hotspots, or other network services that may affect network configurations being used on your Apple Vision Pro and computer.
- Ensure that Moon Link is whitelisted in your computer’s firewall settings.
- Confirm that your Apple Vision Pro and computer are connected to the same Wi-Fi network.
- Please ensure that your computer does not enter sleep mode.
- Verify that your router does not have AP isolation enabled. Ensure that your computer and headset are on the same subnet. If they are not on the same subnet, make sure that communication between subnets is enabled.
- If you are using a Windows PC, make sure that the SSDP Discovery service is running.
- Certain software or services installed on a Mac or PC may affect the normal transmission of information by MoonLink. In some cases, these software or services can permanently change certain network configurations on your computer, even if uninstalled. Common sources of these issues include some VPN software, organizational monitoring and management software, or network-related drivers. If you suspect your computer is experiencing these issues, you can try forgetting and reconnecting to your current Wi-Fi, or resetting your computer.
Note that there are many factors that can affect local network discovery. The above list is not exhaustive, and you may need to troubleshoot other factors on your own.
Dragged into the folder, but there are no video files in the folder?
This phenomenon usually occurs on Windows computers because MoonLink does not have the necessary permissions for the files. You can try the following methods:
- Run Moon Link as an administrator;
- In the system settings under Privacy and Security, grant Moon Link the appropriate permissions (the process may vary depending on the Windows version);
- Move the video folder to another location, such as the D drive instead of the C drive;
- Instead of dragging, use the plus sign to add a new folder; and when selecting the folder, first double-click to enter the folder, then click “Select Folder.”
Technically, Mac users should not encounter this issue. If you are a Mac user and experience this problem, please contact us.