SMB (Server Message Block) is a file transfer protocol that enables devices to access shared files over a network. However, its functionality is influenced by a variety of factors such as network environment, firewall settings, proxy servers, server configuration, and the playback device itself. If you’re experiencing issues with SMB features in Moon Player, it’s important to understand that the problem may not necessarily lie within Moon Player or Apple Vision Pro alone.
Below are some essential steps and considerations to help you troubleshoot SMB-related issues:
1. Set a Username and Password (Avoid Guest Mode)
Apple enforces strict privacy and data protection policies. If you attempt to log into an SMB server using guest mode, the connection may be blocked entirely.
Solution:
Make sure your SMB server has a username and password configured, and avoid guest or anonymous logins.
Note:
If you are using a Windows PC and have signed in with a Microsoft account, your SMB password is your Microsoft account password, NOT your PIN.
If you are signed in with a local account, your SMB password is typically the same as your PIN.
2. Grant Moon Player Local Network Access (For macOS Users)
If you’re using a Mac as your SMB host and playing files on Apple Vision Pro, you must ensure that the Moon Player app has permission to access your local network.
Steps:
- On your Vision Pro, go to the app permissions settings.
- Make sure Moon Player is allowed to access the local network.
3. Enable Windows File Sharing on macOS
To properly share files via SMB from a Mac computer, follow these steps:
Steps:
1. Open System Settings on your Mac.
2. Go to General > File Sharing.
3. Click Options, then enable “Windows File Sharing”.
4. Make sure your account is selected and the password is enabled for SMB sharing.
4. For Other SMB Devices
If you’re using an SMB-enabled NAS, router, or any third-party server:
- Refer to your device provider’s documentation.
- Consult with their customer support for optimal SMB settings.
5. Avoid Special Characters or Spaces in File/Folder Names
File and folder names with special characters (e.g., !, @, #, *) or spaces can lead to issues when accessed via SMB.
Tip:
Use simple, alphanumeric names for files and directories to ensure smooth compatibility.